Accessibility Statement

Last updated: November 4, 2025

NCCF LTD is committed to ensuring digital accessibility for people with disabilities. We continuously improve our website to ensure it is accessible to all users, regardless of their abilities or the technology they use to access the web.

1. Commitment to Accessibility

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). This statement covers the website located at weareumi.co.uk and its subdomains and services.

2. Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML structure for better screen reader compatibility
  • Proper heading hierarchy for easy navigation
  • Alternative text descriptions for all images
  • Color contrast ratios that meet WCAG standards
  • Keyboard navigation throughout the website
  • Responsive design that works on devices of all sizes
  • Skip navigation links for keyboard users
  • Form labels and error messages associated with form fields
  • Video captions and transcripts where available

3. Assistive Technology Support

Our website has been tested with the following assistive technologies and browsers:

  • NVDA (NonVisual Desktop Access) screen reader
  • JAWS (Job Access With Speech) screen reader
  • VoiceOver (macOS and iOS)
  • Edge, Chrome, Firefox, and Safari browsers
  • Mobile devices and tablets with accessibility features enabled

4. Third-Party Content

While NCCF LTD works to ensure its own content is accessible, we acknowledge that some third-party content (such as external videos, maps, or embedded services) may not meet WCAG standards. We are working with our service providers to improve the accessibility of third-party services where possible.

5. Known Accessibility Issues

We are aware of the following accessibility challenges and are working to address them:

  • Some PDF documents may not fully comply with accessibility standards
  • Certain interactive components may require additional keyboard support improvements
  • Some legacy content may need to be updated for improved screen reader compatibility

6. Keyboard Navigation

You can navigate our website using keyboard shortcuts:

  • Tab: Move to the next interactive element
  • Shift + Tab: Move to the previous interactive element
  • Enter: Activate buttons and submit forms
  • Space: Toggle checkboxes and radio buttons
  • Arrow Keys: Navigate through menus and list items
  • Escape: Close pop-ups or dropdown menus

7. Adjusting Text Size

Most browsers allow you to adjust text size. Common shortcuts include:

  • Ctrl + (plus): Increase text size
  • Ctrl - (minus): Decrease text size
  • Ctrl 0: Reset to default size

8. Browser and Device Accessibility Features

Take advantage of accessibility features available in your browser or device:

  • High Contrast Mode: Most operating systems offer high contrast options
  • Screen Magnification: Built-in zoom and magnification tools
  • Reading Modes: Browser reading modes simplify web pages
  • Voice Control: Voice-activated controls on modern devices
  • Text-to-Speech: Audio representation of on-screen text

9. Feedback and Improvements

We continually work to improve the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. Your feedback is valuable in helping us create a more inclusive online experience.

10. Compliance Statement

NCCF LTD is committed to complying with the Equality Act 2010 and other relevant accessibility legislation. We aim to ensure that our website is accessible to everyone, including people with disabilities, and that we provide reasonable adjustments to ensure equal access to our services.

11. Contact Us for Accessibility Support

If you have questions about the accessibility of this website or need assistance, please contact us:

  • Email: info@nccf.cc
  • Address: 3 Chapel Street Congleton Cheshire CW12 4AB
  • Company Number: 16904357

We will respond to accessibility-related inquiries within 5 business days and will work with you to provide alternative formats or methods of access when needed.